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Salesforce Certified-Strategy-Designer Exam Syllabus Topics:

Topic	Details
Topic 1	Tools and Artifacts: It focuses on high-level Salesforce capabilities, methods of co-creation, and the criteria for feasibility, desirability, and viability.
Topic 2	Value Design: This topic covers an effective challenge statement, the internal dynamics of the organization, the key external context for innovation, and strategic directions.
Topic 3	Leveraging Adjacent Roles Skills: It is all about knowledge and skill infusions that are needed to create a vision, different technical and business capabilities, and a roadmap for implementation.
Topic 4	Intangible Deliverables: The topic includes sub-topics about key relationships that are essential for solving the challenge statement, the best presentation techniques for communicating a vision, and the tools for productive cross-discipline collaboration.

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Salesforce Certified Strategy Designer Exam Sample Questions (Q151-Q156):

NEW QUESTION # 151
As part of Cloud Kicks' new self-service strategy, researchers want to collect personally identifiable information to share in an aggregate format.
Which considerations should a strategy designer share*?

A. Cookie consent requirements
B. Globally-accepted privacy act
C. Applicable privacy acts

Answer: C

Explanation:
Explanation
The strategy designer should share applicable privacy acts as a consideration when collecting personally identifiable information to share in an aggregate format. Privacy acts are laws or regulations that protect the privacy and security of personal data collected by organizations. They vary by country or region, and may have different requirements or restrictions for data collection, processing, storage, and sharing. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/consider

NEW QUESTION # 152
A project team led by a strategy designer has just facilitated 3 weeks of user research.
What should thev do to identify kev insights?

A. Ask each team member to create insights based on their expertise and support with collected quotes.
B. As a team, spend time affinity mapping, spotting patterns, and surfacing surprises.
C. Plot insights on a 2x2 diagram of effort and impact, and align with stakeholders.

Answer: B

Explanation:
The project team should spend time affinity mapping, spotting patterns, and surfacing surprises, to identify key insights after conducting user research. This method involves grouping data points into themes or categories, finding connections or trends among them, and highlighting unexpected or surprising findings. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/identify-key-insights

NEW QUESTION # 153
The strategy designer at Cloud Kicks is using a How Might We statement to frame their design challenge.
What should they do to test their statement to ensure it successfully guides their design process?

A. Use rapid ideation with project team
B. Launch an online survey
C. Test the statement with end users.

Answer: A

Explanation:
The best thing to do to test a How Might We statement to ensure it successfully guides the design process is to use rapid ideation with the project team, as this helps generate and evaluate multiple ideas that address the design challenge and reveal any gaps or assumptions in the statement. Testing the statement with end users or launching an online survey may not be effective or feasible ways to test a How Might We statement, as they are more suitable for testing solutions or gathering feedback.

NEW QUESTION # 154
A project team led by a strategy designer has just facilitated 3 weeks of user research.
What should thev do to identify kev insights?

A. Ask each team member to create insights based on their expertise and support with collected quotes.
B. As a team, spend time affinity mapping, spotting patterns, and surfacing surprises.
C. Plot insights on a 2x2 diagram of effort and impact, and align with stakeholders.

Answer: B

Explanation:
The project team should spend time affinity mapping, spotting patterns, and surfacing surprises, to identify key insights after conducting user research. This method involves grouping data points into themes or categories, finding connections or trends among them, and highlighting unexpected or surprising findings.
References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/identify

NEW QUESTION # 155
Cloud Kicks (CK) is designing an in-person experience for customers who purchase its products. This will include the ability to schedule and manage appointments as well as see when the delivery vehicle is on the way.
Which Salesforce product should CK invest in to efficiently enable the desired experience?

A. Scheduler
B. Service Goud
C. Field Service

Answer: C

Explanation:
Field Service is a Salesforce product that CK should invest in to efficiently enable the desired experience of scheduling and managing appointments and seeing when the delivery vehicle is on the way. Field Service is a product that helps manage and optimize the entire field service operation, from scheduling and dispatching to tracking and reporting. It integrates with other Salesforce products, such as Service Cloud and Experience Cloud, to provide a seamless and connected experience for customers and field workers. References:
https://www.salesforce.com/products/service-cloud/field-service/

NEW QUESTION # 156
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